Communicate with contractors on assignment to reduce churn and increase revenue
Below is a sample contractor care workflow built in Herefish. As many as 15% of contractors leave part-way through an assignment. With Herefish, you can address potential problems and resolve contractor problems with steady communication.
Contractors on assignment often get thrown on 'consultant island' and are easy for busy firms to overlook. With Herefish, you can automate outreach to current contractors and protect revenue from walking away during or after an assignment ends.
The trigger to enter a contractor care workflow would typically be after a new hire based workflow. After new hires go through an initial campaign, they enter contractor care to maintain the relationship during the middle part of an assignment. How a contractor would enter this workflow:
With these triggers, the actions we typically see deployed are email, but we also see follow-up tasks, notifications and text messaging used during an assignment.
Since we're really trying to nurture a current relationship, basic metrics around engagement are what we'd recommend watching. Those include
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